Terms of Service

Effective date: August 20, 2026 · Last updated: August 2026

These Terms govern use of ponoledgerhawaii.com (the "Site") and purchases of digital workbook products from the Site. The Site is operated, and workbooks are sold, by Tax Resolution Services of Hawaii Inc, doing business as Pono Ledger Hawaiʻi ("we," "us"). By using the Site or completing a purchase, you accept these Terms. If you purchase on behalf of a business, you represent that you are authorized to bind that business.

Site content; no professional relationship

Content on this Site is general information about our services and products. It is not accounting, tax, or legal advice for your specific situation, and reading it does not create a client relationship.

Scope of these Terms — service engagements are separate

These website Terms govern Site use and workbook purchases only.
Bookkeeping services are governed by a signed bookkeeping engagement letter, which controls over these Terms.
Tax preparation and tax consultation are performed by Tax Resolution Services of Hawaii Inc under a separate tax engagement.
Business formation and compliance setup is governed by its own written agreement. We prepare and file government forms and populate approved document templates with information supplied by the client. Requested modifications to legal provisions and legal questions are referred to qualified counsel.
Some services may be performed by team members or service providers located outside of Hawaiʻi, including outside the United States, under confidentiality obligations. Engagement letters provide additional detail. See also our Privacy Policy.

Workbook products

What they are. Digital Excel (.xlsx) workbooks, macro-free, compatible with Excel for Windows and Mac (2016+), Excel Online, and Google Sheets import. They assist you in organizing information and preparing potential accounting entries.
Your responsibility. You remain responsible for the completeness and accuracy of inputs, for determining whether an entry is appropriate for your business, for reviewing results before posting, and for obtaining professional advice when needed. We do not guarantee any tax, accounting, or financial outcome.
Delivery. By automated email immediately after successful payment. If you do not receive your workbook, contact aloha@ponoledgerhawaii.com and we will re-deliver.
License. One purchase permits use by one legal entity and its employees or contracted bookkeeper. It may not be used for unrelated businesses, resold, shared publicly, or incorporated into another commercial product. Separately priced multi-client licenses for bookkeeping and accounting firms are available on request.
Updates and continued use. Purchases include 12 months of updates from the purchase date when platform report formats change. The Choose Any Three bundle includes updates to the three workbooks selected at purchase. The Complete Workbook Collection includes updates to the included workbooks plus any additional reconciliation workbooks released during the 12 months following purchase. After that update period ends, your license to continue using the last version delivered to you does not expire, subject to these Terms. Future updates and newly released workbooks are not included after the 12-month period.
Support. Email support for workbook functionality is included; support does not include review of your completed entries, bookkeeping services, or tax advice.
Refunds — digital products. Because the workbooks are downloadable digital software, purchases are final once download access has been provided. If a workbook is not delivered, is materially defective, or materially differs from its published description, contact aloha@ponoledgerhawaii.com from the purchasing address within 14 days of purchase. We will first correct or replace the product. If we cannot cure a verified problem within 10 business days, we will refund the purchase price to the original payment method. Duplicate charges will also be refunded. Any refund or payment reversal terminates the license and update rights. Nothing in this policy limits rights that cannot legally be waived.
Service credit. Up to $199 of a workbook or bundle purchase may be applied toward the first month of ongoing monthly bookkeeping for the same business if the engagement begins within 90 days of purchase; one credit per business, not redeemable for cash or combinable with other offers.
Prices and taxes. Prices are in U.S. dollars. Applicable taxes, if any, are shown at checkout. We may change product prices and contents prospectively at any time.

Trademarks; independence

Pono Ledger Hawaiʻi is not affiliated with, endorsed by, or sponsored by Toast, Square, Lightspeed, Stripe, DoorDash, Uber Eats, Intuit QuickBooks, or Xero. Product names and trademarks belong to their respective owners and are used only to identify compatibility.

Disclaimers; limitation of liability

To the fullest extent permitted by law, the Site and workbook products are provided "as is" without warranties of any kind, we are not liable for indirect, incidental, or consequential damages, and our aggregate liability arising from Site use or a workbook purchase is limited to the amount you paid for the product. We are not responsible for interruptions caused by events beyond our reasonable control.

Changes; general

We may modify products and these Terms prospectively; the effective date above will change when we do. If any provision is unenforceable, the remainder stands; failure to enforce a provision is not a waiver. These Terms are the complete agreement regarding Site use and workbook purchases.

Governing law & venue

These Terms are governed by the laws of the State of Hawaiʻi. Venue for any dispute is the state courts located in Honolulu, Hawaiʻi.

Contact

Tax Resolution Services of Hawaii Inc dba Pono Ledger Hawaiʻi
1001 Bishop Street #960, Honolulu, HI 96813
aloha@ponoledgerhawaii.com · (808) 529-1040